Privacy policy

Last updated: June 26, 2026

This Privacy Policy explains how Éclat Living, doing business as Éclat Living (“Éclat Living,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes personal information when you visit www.eclatliving.store, make a purchase, create an account, contact us, subscribe to our communications, or otherwise use our website and related services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy. This Privacy Policy is a notice of our privacy practices and does not create contractual rights beyond those provided by applicable law.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to an individual or household. It does not include information that has been aggregated or de-identified so that it can no longer reasonably identify an individual.

Depending on how you interact with the Services, we may collect the following categories of personal information.

Contact and identity information

This may include your:

• Name;

• Billing and shipping address;

• Email address;

• Telephone number; and

• Account username or other account identifiers.

Order and transaction information

This may include:

• Products you view, place in your cart, purchase, return, or exchange;

• Order numbers and transaction history;

• Billing and shipping information;

• Payment status and limited payment-related details;

• Discounts, promotional codes, and gift-card information; and

• Delivery, fulfillment, return, refund, and customer-service records.

Payments are processed by Shopify and other payment providers made available at checkout. We generally do not receive or store complete payment-card numbers. Payment providers process payment information according to their own privacy policies and security practices.

Account information

If you create a customer account, we may collect your login credentials, account preferences, saved addresses, order history, and other information associated with your account.

Device, technical, and usage information

When you use the Services, we and the companies that support our store may automatically collect information such as:

• Internet Protocol address;

• Browser and device type;

• Operating system;

• Device identifiers;

• General or approximate location derived from your IP address;

• Referring website or source;

• Pages and products viewed;

• Searches, clicks, scrolling activity, and interactions;

• Shopping-cart activity;

• Date and time of visits;

• Session information;

• Cookie identifiers and similar technologies; and

• Information about how you interact with our emails, advertisements, and Services.

Customer-service and communications information

When you contact us, we may collect the information contained in your message, your contact details, your order information, attachments you provide, and records of our communications with you.

Please do not send sensitive personal information that is not necessary for us to address your request.

Marketing and preference information

We may collect:

• Email and marketing-subscription preferences;

• Cookie and privacy choices;

• Product interests;

• Responses to promotions, surveys, or questionnaires; and

• Information about how you interact with marketing messages.

Reviews and content you submit

If the Services allow you to submit a product review, photograph, comment, testimonial, or other content, we may collect and display the content you choose to provide, together with your name or other identifier as explained when you submit it.

Do not submit content containing information that you do not want to be publicly visible.

Fraud-prevention and security information

We may collect information used to detect, investigate, and prevent suspected fraud, unauthorized transactions, security incidents, abuse, or other unlawful activity. This may include IP addresses, device information, payment-verification results, transaction patterns, and information supplied by payment and fraud-prevention providers.

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly from you

We collect information when you place an order, create an account, contact us, request a return, subscribe to marketing, complete a form, submit a review, or otherwise provide information to us.

Automatically through the Services

We collect certain device and usage information through cookies, pixels, tags, log files, software development kits, and similar technologies.

From Shopify and other service providers

We may receive personal information from Shopify, payment processors, fraud-prevention providers, fulfillment partners, shipping carriers, customer-support providers, analytics providers, marketing platforms, and other companies that help us operate the Services.

From advertising and business partners

Where permitted by law, we may receive information from advertising networks, social-media platforms, referral partners, and other business partners. The information received depends on your settings and interactions with those services.

3. How We Use Personal Information

We may use personal information to:

Provide and fulfill the Services

This includes:

• Displaying and selling products;

• Processing and fulfilling orders;

• Processing payments;

• Arranging shipping and delivery;

• Providing tracking and delivery updates;

• Managing accounts;

• Processing returns, exchanges, and refunds;

• Responding to customer-service requests; and

• Providing information about purchases and transactions.

Communicate with you

We may use personal information to send order confirmations, shipping updates, service messages, security alerts, policy notices, responses to inquiries, and other transactional communications.

Improve and personalize the Services

We may use personal information to understand how customers use the Services, improve website performance, develop and evaluate products, personalize content, troubleshoot problems, and make the shopping experience more relevant and useful.

Provide advertising and marketing

Subject to applicable law and your choices, we may use personal information to:

• Send promotional emails or other marketing communications;

• Measure marketing performance;

• Understand customer interests;

• Show or help provide advertisements that may be relevant to you; and

• Evaluate the effectiveness of advertisements and campaigns.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link in the message. Unsubscribing from promotional communications will not prevent us from sending transactional or service-related messages.

Protect the store, customers, and others

We may use personal information to authenticate users, secure accounts and transactions, detect and prevent fraud, investigate suspicious activity, protect our rights and property, enforce our policies, and maintain the safety and integrity of the Services.

Meet legal and regulatory obligations

We may use personal information to comply with tax, accounting, consumer-protection, recordkeeping, law-enforcement, regulatory, and other legal obligations; respond to valid legal requests; establish or defend legal claims; and enforce our agreements.

4. Cookies and Similar Technologies

We and the companies that support our Services use cookies and similar technologies to operate the store, remember preferences, analyze performance, prevent fraud, and support advertising and marketing.

These technologies may include:

• Essential cookies, which are required for functions such as navigation, account access, shopping carts, checkout, security, and fraud prevention;

• Functional cookies, which remember choices such as language, location, and display preferences;

• Analytics cookies, which help us understand traffic, customer interactions, and website performance; and

• Advertising cookies, which may be used to measure campaigns, limit repeated advertisements, and provide advertising based on activity across websites or services.

Where required by law, non-essential cookies and similar technologies will be used only after you provide the required consent.

You can manage available cookie choices through the cookie banner or cookie-preference tool displayed on the Services. You may also configure your browser to block or delete cookies. Blocking essential cookies may prevent parts of the Services from functioning correctly.

Your cookie choices are specific to the browser and device you use. You may need to update your preferences separately on each browser or device.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for the purposes described in this Privacy Policy.

Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve the ecommerce platform, checkout, fraud-prevention, analytics, customer-experience, and related services used by our store.

Shopify may process information about your interactions with our store, Shopify, and other Shopify merchants. Depending on the Shopify services and settings we use, Shopify may use that information to provide enhanced services, personalization, measurement, fraud prevention, and advertising-related services.

You can learn more by reviewing Shopify’s Consumer Privacy Policy and by using Shopify’s Privacy Portal.

Payment providers

We disclose transaction and payment-related information to the payment services selected or made available at checkout. These providers process information under their own terms and privacy policies.

Suppliers, fulfillment partners, and shipping carriers

We may disclose names, contact information, order details, and delivery information to suppliers, warehouses, fulfillment providers, postal services, couriers, and other delivery partners as reasonably necessary to prepare, ship, track, and deliver orders or manage returns.

Technology and operational providers

We may disclose information to companies that provide hosting, security, fraud prevention, customer support, communications, email delivery, data storage, analytics, website functionality, reviews, returns management, and related operational services.

Advertising and marketing providers

Subject to applicable law and your privacy choices, we may disclose identifiers, device information, website activity, commercial information, or similar information to advertising, social-media, analytics, and marketing providers.

Some privacy laws may define certain advertising-related disclosures as a “sale,” “sharing,” or use for “targeted advertising,” even where no money is exchanged.

Professional advisers

We may disclose information to accountants, attorneys, insurers, auditors, financial advisers, and other professional advisers where reasonably necessary for legitimate business or legal purposes.

Government authorities and legal recipients

We may disclose personal information when we reasonably believe it is necessary to comply with applicable law, a court order, subpoena, warrant, regulatory request, or other lawful process; investigate or prevent unlawful activity; protect the rights, safety, and property of Éclat Living, our customers, or others; or establish, exercise, or defend legal claims.

Business transactions

Personal information may be disclosed as part of an actual or proposed merger, financing, acquisition, sale, reorganization, bankruptcy, transfer of assets, or similar business transaction. Where required, the recipient will be required to handle the information consistently with applicable privacy law.

At your direction or with your consent

We may disclose personal information when you direct us to do so, request an integration or service, or otherwise provide your consent.

6. Targeted Advertising, Sale, and Sharing

We do not sell personal information to third parties in exchange for money.

However, as described above, we may disclose certain identifiers, device and usage information, commercial information, or related information to advertising, analytics, social-media, and marketing partners. Under some United States state privacy laws, these activities may be considered a “sale,” “sharing,” or processing for “targeted advertising.”

You may opt out of applicable sale, sharing, or targeted advertising activities by visiting our Your Privacy Choices page:

Where required by applicable law, we also recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control. Because these signals are browser- and device-specific, you may need to enable the signal separately on each browser and device you use.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

We do not currently offer financial incentives in exchange for the collection, sale, or sharing of personal information.

Shopify Network Intelligence is enabled for our store. Shopify may securely use information from customer interactions with our store, Shopify, and other Shopify merchants to provide enhanced services such as improved personalization, store performance, fraud prevention, measurement, and advertising-related services.

Your applicable consent and opt-out choices are communicated to Shopify through Shopify’s customer-privacy tools. You may also use Shopify’s Privacy Portal to exercise choices directly with Shopify.

7. Legal Bases for Processing

Where the laws of the European Economic Area, United Kingdom, or Switzerland apply, we process personal information under one or more of the following legal bases:

• Performance of a contract: We process information to accept and fulfill orders, process payments, deliver products, manage returns, provide customer support, and otherwise perform our agreement with you.

• Legitimate interests: We process information to operate and improve our business, secure the Services, prevent fraud, understand store performance, communicate with customers, and conduct appropriate marketing, provided those interests are not overridden by your rights and freedoms.

• Consent: We rely on consent for certain marketing, advertising, cookie, and similar activities where consent is required. You may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

• Legal obligations: We process information to comply with tax, accounting, consumer-protection, regulatory, recordkeeping, and other legal requirements.

• Legal claims and vital interests: Where appropriate, we may process information to establish, exercise, or defend legal claims or protect an individual’s vital interests.

8. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Fulfill orders and provide customer service;

• Maintain transaction, tax, accounting, and business records;

• Manage warranties, disputes, returns, refunds, or chargebacks;

• Prevent fraud and maintain security;

• Comply with legal and regulatory obligations; and

• Establish, exercise, or defend legal claims.

The applicable retention period depends on the nature of the information, why it was collected, whether it remains necessary for an operational or legal purpose, and the requirements of applicable law.

When personal information is no longer reasonably required, we may delete it, anonymize it, or securely isolate it until deletion is possible.

9. International Data Transfers

We and our service providers may process personal information in countries other than the country where you live, including the United States, Canada, and other locations where Shopify, our suppliers, fulfillment partners, payment providers, or other service providers operate.

Privacy and data-protection laws in those countries may differ from the laws in your jurisdiction. Where required, we use recognized legal mechanisms and safeguards for international transfers of personal information.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, destruction, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, payment method, or storage system is completely secure. We cannot guarantee absolute security. You are responsible for protecting your account credentials and should contact us promptly if you believe your account or personal information has been compromised.

11. Automated Processing

We do not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects concerning customers.

Shopify, payment providers, and fraud-prevention providers may use automated systems to identify suspected fraud, security threats, or unauthorized transactions. These systems may temporarily delay or prevent a transaction when suspicious activity is detected.

12. Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request confirmation of whether we process your personal information;

• Request access to personal information we hold about you;

• Request correction of inaccurate or incomplete information;

• Request deletion of personal information;

• Request a portable copy of certain information;

• Withdraw consent where processing is based on consent;

• Object to or request restriction of certain processing;

• Opt out of sale, sharing, or targeted advertising;

• Opt out of certain profiling or automated decision-making;

• Appeal our response to a privacy-rights request where applicable; and

• Lodge a complaint with an appropriate privacy or data-protection authority.

To exercise a right, contact us using the information in the “Contact Us” section below. Please describe the right you wish to exercise and provide enough information for us to identify the relevant records.

We may need to verify your identity before completing a request. Verification information will be used only to confirm your identity and process the request. We may deny or limit a request where permitted or required by law, including where we cannot reasonably verify your identity.

Where applicable, you may authorize another person to submit a request on your behalf. We may require evidence that the agent is authorized to act for you and may ask you to verify your identity directly with us.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Marketing choices

You can unsubscribe from promotional email messages by selecting the unsubscribe link included in the message. We may continue to send non-promotional communications, such as order confirmations, delivery updates, security messages, and responses to customer-service requests.

Account information

You may be able to review or update certain information by signing in to your customer account. You may also contact us for assistance.

Complaints

We encourage you to contact us first so we can address your question or concern.

Residents of the European Economic Area, United Kingdom, or Switzerland may also have the right to lodge a complaint with the data-protection authority where they live or work or where an alleged violation occurred.

Canadian residents may have the right to contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.

13. Children’s Privacy

The Services are intended for a general audience and are not directed to children under 13 years of age. We do not knowingly collect personal information directly from children under 13.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us. We will take reasonable steps to review and delete the information where required by law.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

14. Third-Party Websites and Services

The Services may contain links to websites, applications, payment services, social-media platforms, or other services operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, or content of third-party services. Information you provide to a third party is governed by that third party’s privacy policy. We encourage you to review the privacy terms of any third-party service you use.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, service providers, legal obligations, or other operational requirements.

When we update the policy, we will publish the revised version on the Services and update the “Last updated” date. Where required by law, we will provide additional notice or obtain consent before a material change takes effect.

16. Contact Us

Éclat Living is operated by:

Legal business name: Éclat Living
Store name: Éclat Living
Email: eclat@eclatliving.store
Mailing address: jacob@eclatliving.store
Website: www.eclatliving.store

For questions about this Privacy Policy, our privacy practices, or a privacy-rights request, contact us at eclat@eclatliving.store.

When submitting a privacy request, please use the subject line “Privacy Request” and include the name and email address associated with your order or account. Do not send complete payment-card numbers, passwords, government identification numbers, or other unnecessary sensitive information by email.